We are looking for Duty Managers to join the team at Champion Lakes Tavern. As a Duty Manager, you will play a key role in ensuring the seamless day-to-day operations of our venue. You will work as a team to create a welcoming atmosphere for guests while leading by example to foster a positive and professional workplace culture. Your leadership will be instrumental in maintaining the high standards of service.

Key Responsibilities

• Open and close the venue in line with established procedures.
• Assist front-of-house with bar, floor, and function service during daily operations.
• Oversee the setup and management of functions and bookings.
• Greet and seat guests, delivering superior customer service to ensure guest satisfaction.
• Lead and direct employees during shifts, upholding high service standards.
• Provide on-the-job training and support to staff as needed.
• Monitor and enforce Responsible Service of Alcohol (RSA) compliance.
• Ensure adherence to health and safety standards and procedures.
• Maintain a clean, organized, and presentable venue.
• Handle accurate financial reconciliation and reporting.

Experience and Qualifications

• Previous experience in hospitality management or related field.
• Valid unrestricted Approved Managers Card.
• Strong F & B, TAB and Bottle shop experience.
• Strong leadership and interpersonal skills.
• Effective communication skills.
• Organisational and multitasking capabilities.